Postage and Packing

All of our enamelware: spotty mugs, jugs, plates, bowls, dzezvas and water carriers, has postage and packing included.

Books have their postage and packing included.

Other cooking items will have postage and packing added according to how much you spend 

Spent on Cooking ItemsPostage & Packing Price
Up to £108.00 £17.00
£108.10 and above £22.00

General Delivery and returns information


Kotlich Cooking uses APC 24hrs delivery. 

Please allow 3-4 working days from ordering to delivery. If you have any delivery instructions like a difficult access or a special place to leave the parcels, please put your instructions in the customer note field

We do not deliver on Saturdays. 

Highlands and Islands plus Southern Ireland may take longer or cost more than the standard prices above.

If a parcel arrives and is visibly damaged do not sign for it or accept it. The deliverer will take it away, contact me and I can send the same thing out again. 

If you accept a parcel and it turns out to be damaged email me with photographs within 24hrs This email address is being protected from spambots. You need JavaScript enabled to view it. Make sure you open your parcel immediately. This is necessary for me to claim insurance. 

Having done that please ring us 07791935955 and we can agree how you wish to proceed. Depending on how bad the damage is we will offer you a complete replacement or a £% refund. 

If you don't like your order when it arrives, you can send it back, within 10 days, at your own cost and we will give you a full refund.

 

 

 

=