Postage and Packing
All of our enamelware: spotty mugs, jugs, plates, bowls, dzezvas and water carriers, has postage and packing included.
Books have their postage and packing included.
Other cooking items will have postage and packing added according to how much you spend
|Spent on Cooking Items||Postage & Packing Price|
|Up to £108.00||£17.00|
|£108.10 and above||£22.00|
General Delivery and returns information
Kotlich Cooking uses APC 24hrs delivery.
Please allow 3-4 working days from ordering to delivery. If you have any delivery instructions like a difficult access or a special place to leave the parcels, please put your instructions in the customer note field.
We do not deliver on Saturdays.
Highlands and Islands plus Southern Ireland may take longer or cost more than the standard prices above.
If a parcel arrives and is visibly damaged do not sign for it or accept it. The deliverer will take it away, contact me and I can send the same thing out again.
Having done that please ring us 07791935955 and we can agree how you wish to proceed. Depending on how bad the damage is we will offer you a complete replacement or a £% refund.
If you don't like your order when it arrives, you can send it back, within 10 days, at your own cost and we will give you a full refund.